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Plus it says it is opening when it is not. We paid $1,000.00 because we figured because of the Bose name it must be a quality product. Save your money. The system is all of three months old. BIG mistake. Today we tried to watch a movie on the dvd player and got the "format unsupported" error message.
It is ssociated with a sudden increase in disc drive noise.presumably because it is "hunting". It happens with any DVD.even multiple brand new ones.at any momment during DVD play. Based on similar comments by others about the Bose 321 system on this web site, this appears to be a significant and relatively frequent problem.maybe even a design flaw.Audio quality was disappointing too.Definitely would NOT recommend this product.suggest you keep looking. This system developed a problem where it suddenly "Can't Read Disc" in the middle of movie. The only way to clear the problem is to restart the system.
The quick delivery by Amazon rocks. The Bose 321 system is great for a 3 speaker system.
If you need a surround system for a small room, you can't go wrong. I actually talked to one of their install techs and he told me that the 321 is really only designed to provide good surround performance for a small room, such as a den or office. In my experience I have found that the system has no problems with 95% of home-burned CD's and DVD's. True, I don't get "true" surround, but in small rooms, you don't have room for much more and 5 speakers is going to be overkill anyways.
For some reason, folks speak about the 321 with great disdain. If you need perfect surround sound, go elsewhere. In summary, ignore the reviews and do some research on your own. The fact is that this system is great, just not for everyone.
I recently hooked up my Blu-ray (Sony BDP-S350) to the system and the sound is phenomenal.With regards to the "format unsupported" comments, I have only found that this happens when the DVD's or CD's are from "questionable" sources (you know what these are). Personally, I would recommend talking to The best piece of advice I can give before buying this system is going to your local Bose store and getting some advice on placement. Our setup is exactly this (~11x13), and I love how it works there.
http://homeavi.pro-forums.com/index.php For those who have had software quirks, check out this forum and download the ISO to update the firmware on your 321-I,I-GS,II,II-GS system. Great Media Center. The sound is excellent.
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